Answering to an information inquiry

Map

1. Select the type of applying:

Use your ID-card to log in at the Register of Documents of Administrative Agencies of Tallinn, choose „Teabenõude esitamine" (Information inquiry reqest) and fill out the form's fields.

Personal identification

Sign the information inquiry.

Result

The information inquiry will be registered at the administrative agency it was addressed to. The status of the inquiry inquiry can be monitored from the menu „Dokumentide kataloog" (Catalogue of Documents).

What to do when the result is unsatisfactory:

Rectify the deficiencies of the information inquiry and submit a recurring inquiry.

Write an information inquiry. Ensure that the information request includes the folloing data:
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered

Result

The information inquiry will be accepted, processed and forwarded to a specialist of the given field. The information inquiry will be answered qithin 5 workdays at latest. The information inquiry denial will also be communicated within five days.

What to do when the result is unsatisfactory:

Rectify the deficiencies of the information inquiry and submit a recurring inquiry.

Kõik struktuuriüksused
Contacts
Office hours
M (08:15 - 18:00)
Tu (08:15 - 17:00)
W (08:15 - 17:00)
Th (08:15 - 17:00)
F (08:15 - 14:00)
Service providing location
City Archives Tolli tn 6
City Centre Administration Nunne tn 18
City Culture and Heritage Department Raekoja plats 12
City Education Department Estonia pst 5a
City Enterprise Department Vabaduse väljak 7
City Environment Department Harju tn 13
City Municipal Engineering Department Mündi tn 2
City Planning Department Vabaduse väljak 7
City Property Department Vabaduse väljak 10
City Social Welfare and Health Care Department Narva mnt 11d
City Sports and Youth Department Vabaduse väljak 10b
City Vital Statistics Department Pärnu mnt 67
Haabersti District Department Ehitajate tee 109a
Kristiine District Administration Tulika tn 33b
Lasnamäe District Administration Pallasti tn 54
Municipal Police Department Pärnu mnt 139c/1
Mustamäe District Department A. H. Tammsaare tee 135
Nõmme District Administration Vabaduse pst 65
Pirita District Administration Merivälja tee 24
Põhja-Tallinn District Administration Niine tn 2
Tallinn City Council Vana-Viru tn 12
Tallinn City Office Vabaduse väljak 7
Transport Department Vabaduse väljak 10a

Come to the administrative agency you wanted (phone book).

Personal identification

Have an identity document with you.

What to do with the form

Give the customer service employee the data of the document that is needed (adressee, topic or title, registration number if possible and date).

Result

The document has been released or the information inquiry has been accepted, registered and forwarded for response.

What to do when the result is unsatisfactory:

Notify the head of a structural unit of unsatisfactory service.

Kõik struktuuriüksused
Contacts
Office hours
M (08:15 - 18:00)
Tu (08:15 - 17:00)
W (08:15 - 17:00)
Th (08:15 - 17:00)
F (08:15 - 14:00)
Service providing location
City Archives Tolli tn 6
City Centre Administration Nunne tn 18
City Culture and Heritage Department Raekoja plats 12
City Education Department Estonia pst 5a
City Enterprise Department Vabaduse väljak 7
City Environment Department Harju tn 13
City Municipal Engineering Department Mündi tn 2
City Planning Department Vabaduse väljak 7
City Property Department Vabaduse väljak 10
City Social Welfare and Health Care Department Narva mnt 11d
City Sports and Youth Department Vabaduse väljak 10b
City Vital Statistics Department Pärnu mnt 67
Haabersti District Department Ehitajate tee 109a
Kristiine District Administration Tulika tn 33b
Lasnamäe District Administration Pallasti tn 54
Municipal Police Department Pärnu mnt 139c/1
Mustamäe District Department A. H. Tammsaare tee 135
Nõmme District Administration Vabaduse pst 65
Pirita District Administration Merivälja tee 24
Põhja-Tallinn District Administration Niine tn 2
Tallinn City Council Vana-Viru tn 12
Tallinn City Office Vabaduse väljak 7
Transport Department Vabaduse väljak 10a

Call to the general number of the administrative agency that you need (phone book). Tell to the customer service employee what you need and if necessary the data of the document that you wish (adressee, topic or title, registration number if possible and date).

Result

The information inquiry received an answer.

What to do when the result is unsatisfactory:

Submit the information inquiry by post, e-mail, fax or via web.

Write an information inquiry. Ensure that the information request includes the folloing data:
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered

Personal identification

Sign the information inquiry

What to do with the form

Send it with necessary additional materials to the postal address of the administrative agency you need.

Result

The information inquiry has been accepted, registered and forwarded for response.

Write an information inquiry. Ensure that the information request includes the folloing data:
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered

What to do with the form

Send to the fax number of the administrative agency that you need (phone book).

Result

The information inquiry has been accepted, registered and forwarded for response.

What to do when the result is unsatisfactory:

Rectify the deficiencies of the information inquiry and submit a recurring inquiry.