Processing of applications and proposals - traffic

Traffic applications, proposals and complaints will be reviewed, settled and answers given within 30 days.
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1. Select the type of applying:

Log in with the ID-card at http://tallinnadhs.ml.ee/atp/?id=1278, follow instructions and fill out fields.

Personal identification

To submit the application, log in with your ID-card.

What to do with the form

Address the application to the Tallinn Transport Department.

Application registration

The application will be registered in the documentation management system of the Tallinn Transport Department. The application's status can be viewed in the menu „MINU AVALDUSED" (MY APPLICATIONS).

Application reception confirmation

You should receive an automatic notice to your contact address, confirming the acceptance of the form. If you don't receive the note, then contact the Tallinn Transport Department. Call to 640 4618 or 640 4308.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.

Submit an informal application.

Personal identification

Digital signature is not compulsory but if you want to sign it digitally then the guide is available here.

What to do with the form

Send to ppta@tallinnlv.ee.

Application registration

The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

Application reception confirmation

You should receive an automatic notice to your contact address, confirming the acceptance of the form. If you don't receive the note, then contact the Tallinn Transport Department. Call to 640 4618 or 640 4308.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.

Tallinna Transpordiamet
Contacts
Official: Merje Kasmann-Lepp
Address: Vabaduse väljak 10
Telephone: 6404308
E-mail: merje.kasmann-lepp@tallinnlv.ee
Office hours
M (14:00 - 18:00)
Th (09:00 - 12:00)

1. Write an informal application. Be sure to include your contact data.2. Come to Vabaduse väljak 10A, sixth floor - Traffic Service.

Personal identification

Have an identity document with you.

What to do with the form

Give the application to a customer service employee.

Application registration

The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Rewerite the application or notify the head of a structural of unsatisfactory service.

Tallinna Transpordiamet
Contacts
Official: Merje Kasmann-Lepp
Address: Vabaduse väljak 10
Telephone: 6404308
E-mail: merje.kasmann-lepp@tallinnlv.ee
Office hours
M (14:00 - 18:00)
Th (09:00 - 12:00)

Call to 640 4308 and describe your suggestion or problem.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Make a query to Tallinn Transport Department. Call to 640 4618 or 640 4308.

Submit an informal application. Do not forget to include your contact data.

What to do with the form

Send it with all necessary materials to:
Tallinn Transport Department
Vabaduse väljak 10A
10146 Tallinn

Application registration

The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.

Write an informal application. Be sure to include your contact data.

What to do with the form

Send to 640 4337 or 640 4617

Application registration

The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

Result

The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

What to do when the result is unsatisfactory:

Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.