Children’s shelter service

The purpose of children’s shelter service is to provide a safe living environment to children, who need care, protection, counselling and help due to experienced physical, mental or sexual violence, abandonment or neglect.

A child has the right to use the service until turning 18 years old. Children, acquiring education by means of stationary or some other study form, for health reasons, and becoming 18 years old during the academic year, will have the right to use the service until the end of an academic year.

The following will be available to a child within the framework of the service:

  1. individual counselling and psychological help;
  2. counselling on coping with daily duties;
  3. age and need-based care as well as developmental support;
  1. suitable conditions for studying and providing support in studies;
  2. leisure time activities.

 

The service will be available around the clock. The service will be available to a child with the consent of welfare department. A case plan for the child is drawn up under the management of the welfare department.

A child can receive the service for a period necessary for arranging his/her future life, or until solution of the problem. A child, whose official place of residence is in a municipality other than Tallinn according to the population register, and whose services will not be paid for from the budget of Tallinn, can use the service for 30 consecutive calendar days.

The use of the service by a child from another municipality is for a charge starting from the fourth day of stay and an invoice will be issued to the local municipality of his/her registration after the child has left the service.

 

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To submit an application:

Where to start

Children may be brought to the shelter by child protection officials, officials of other institutions and organisations, parents, foster parents, relatives, friends, acquaintances, etc. A child may also come to the shelter by his/her own initiative. Any child in need should be reported to a child protection official of the city district government or by calling the Child Helpline 116 111.

Any child in distress should be immediately reported to the child protection official of the city district government or to the police .

Personal identification

The service will be available to a child with the consent of welfare department. In case of a child, who has entered the service without the welfare department’s knowledge, the personal details of the child are clarified upon his/her arrival to the shelter. The service provider will inform the welfare department not later than on the next workday about a child, who has entered the service without the welfare department’s knowledge. In case the service is entered by a child, whose place of residence is in a municipality other than Tallinn under the population register, the service provider will inform the local city or rural municipality government of the child also not later than on the next workday.

Result

Children’s shelter service provides the child with a safe living environment, care, protection and psychological counselling according to his/her age and condition.

For contact information, choose institution from the list: