COVID-19 information in Tallinn
Coronavirus restrictions; Kindergarten; School; Hobby school and hobby activities;Sports and youth work; Public transport, school bus; Civil services; Support for businesses; Benefits and food aid; How to use a protective mask; Mental health support; Important phone numbers and links
- Family Doctor’s Advice Line 1220
- 24/7 Crisis Hotline 1247 (emergency guidelines, COVID-19 information, psychological first aid)
- Emergency line for ambulance, police and rescue 112
Please keep the distance and wear a mask!
Both indoors and outdoors, 2+2 rule is in force. Up to two people can move together in a public outdoor space and a distance of two meters must be kept from others (except family members).
In public, wearing a mask is mandatory. It is an effective prevention that reduces the risk to spread the disease and helps to tackle the crisis sooner. See how to use the protective mask correctly.
Information on current coronavirus restrictions is available on the website of the Government of Estonia: The restrictions in force in Estonia
Tallinn kindergartens will remain open until the Government of Estonia decides otherwise, but whenever possible, it is recommended to keep children at home.
From 11 March to 30 April, parents are exempt from the municipal kindergarten fee. To the same extent (71.25 euros per month), a discount is granted to parents of children attending a private kindergarten or childcare centre.
If necessary, the city is prepared to open night care kindergarten groups to provide support to frontline staff.
From March 11, distance learning applies to all school levels and classes.
- Tallinn schools offer those 1-4 grade students whose parents do not have the opportunity to be at home with their children during the day, care and activities for four hours a day, from 8 am to 12 noon.
- If necessary, it is possible to rent computers from schools for students for the distance learning period.
- Students with special educational needs are provided with a safe and appropriate form of study based on their needs.
- Considering the students´ individual coping capability and need for additional help and support in their study, contact learning will be guaranteed for them if their parents so wish. If the parents decide otherwise, the children can remain on distance learning.
- Students studying on the basis of the simplified national curriculum are predominantly on distance learning. Each student is provided with a suitable form of study based on his or her special needs.
- The teaching of students with special educational needs in regular schools is organized flexibly by schools, based on the needs of the students and the possibilities of the school.
- During the distance learning period, students receive packets of food once a week, which can mostly be received from their school. School meals are also provided for primary school students who are provided with contact activities at the school.
There are no indoor hobby activities taking place and no fees apply. Outdoor activities are allowed only when following the 2 + 2 rule. This means that a maximum of two people (including the instructor) can move and play sports together, and a distance of at least two meters must be kept from other people.
Sports, training and youth work are prohibited indoors. The restrictions do not apply to professional athletes and people with special needs. In outdoor conditions, these activities are only allowed while 2 + 2 rule is followed. Sports competitions are only allowed for professional athletes.
The city plans to exempt sports clubs and tenants of the city's sports facilities (incl. school gyms) from paying rent until the end of April as a crisis support measure. The payment of subsidies to sports clubs will continue in full.
- Paper tickets are not sold in Tallinn public transport. Please use a Public Transport Card or in case you don’t have one, you can use a bank card to buy a ticket from validator in the vehicle.
- The front doors of public transport are closed to prevent drivers from becoming infected.
- As of March 11, Tallinn Transport Department suspended the provision of school bus services on the routes Viimsi Center – Balti jaam, Tammneeme – Balti Jaam and Tiskre – Balti jaam. When schools reopen, school buses will start running again.
If possible, Tallinn Vital Statistics Department advises the use of e-services and contact by letter or telephone.
Applications for marital status and population services, which are not allowed by law to be submitted as an e-service, can be submitted on site, but it is necessary to book an appointment. These services include getting married or finalizing a divorce; filing for marriage and divorce; registering a childbirth, if the birth registration application cannot be submitted as an e-service.
All applications must be pre-filled and the state fee paid. Application forms can be found on the website https://www.tallinn.ee/Tallinn-Vital-Statistics-Department. It is currently not possible to complete applications on site.
Bookings for marriage and divorce applications for April will start on March 29.
There is no need to hurry those who want to get married in the summer, as the procedure for concluding a marriage application takes 1 to 6 months and Tallinn Vital Statistics Department has two service halls where it is possible to get married.
- With the package of additional support measures proposed by the Tallinn City Government, the city exempts traders, caterers and other companies across the city affected by the restrictions of the Government of Estonia from paying rent until the end of April. The rent for municipal business premises is waived and 100% exemption applies for non-profit associations and enterprises engaged in catering, trade, services, education, pre-school education, welfare, sports, hobbies, youth work, arts and culture.
- Until the end of the year, alleviations will be applied to the city’s contractual partners: the city does not apply interests on arrears or contractual penalties to the companies that have concluded agreements with the city and have problems in fulfilling the terms of agreement due to the situation in the world. If necessary, the deadlines for deliveries or fulfilment of orders are extended by a reasonable time.
- With the digital solution grant for small enterprises, the city supports the costs of programming, implementation or testing related to the acquisition or development of software licenses or software up to a maximum of 6,000 euros per company per year. More information is available HERE.
- The organizers of cancelled conferences or cultural and sports events who have incurred proven sunk costs before the restrictions were imposed do not have to repay Tallinn the support allocated for these costs.
Citizens in financial difficulties can turn to the social welfare department of the district government of their place of residence for help.
- Subsistence benefit can be applied for until the last working day of each month. The support is intended to alleviate the material deprivation of people and families in need, by providing minimum resources to cover basic needs (eg utilities). The allowance is allocated on the basis of the previous month's income of the person or all members of the family, minus taxes, alimonies, utilities and subsistence level. This year, the subsistence level is 150 euros per person, 120 euros per subsequent adult family member and 180 euros per minor child. See more
- Need-based benefits (ie income-dependent benefits) can be applied for, among other things, to cover subsistence and to cover the costs of maintaining or restoring health and acquiring medical equipment. The benefit is granted to a person or family whose net income per first family member is less than 584 euros, ie below the applicable minimum wage, and for each subsequent family member less than 467.20 euros. The application must be submitted within three months of the expenditure being incurred. In order to determine the support, the need for assistance of the person and his or her family is assessed on a case-by-case basis. See more
- Food packages are distributed to families in economic difficulties in cooperation with the Food Bank. It is also an income-dependent aid measure and the frequency of food distribution is determined by an assessment of the need for aid.
Video tutorial „How to Wear & Take Off Surgical Face Mask“.
Tallinn Family Centre provides an online counselling service in Estonian and Russian, but you can send a mental health related question in English to the e-mail address firstname.lastname@example.org and a psychologist will reply within three working days.
Helplines for mental health problems:
- Victim support helpline 116 006 (24h)
- Pastoral counselling 116 123 (24h)
- Lifeline: 6558 088 (daily from 19-07)
- Child Helpline: 116111 (24h)
If you feel that your life is in danger due to mental health difficulties:
- Call an ambulance immediately (24/7 emergency telephone number: 112)
- Go to the emergency room of Tallinn Psychiatric Clinic at Paldiski mnt 52 (24/7 reception: 6172 650)
- You can ask for advice on medical issues from the Family Doctor's Advice Line 1220
- On Facebook, you can ask advice in Estonian from the Web Medics
- Information related to vaccination can be found on the website www.vaktsineeri.ee/en
- Government of Estonia crisis info website: www.kriis.ee/en
- 24/7 Crisis Hotline 1247 (emergency guidelines, COVID-19 information and psychological first aid)
- Tallinn Municipal Police Department helpline 14410 (information on where to go for help in districts and how city services work)
- Contacts of city district governments (social assistance and other issues):
City Centre (email@example.com,+372 645 7200)
Haabersti District (firstname.lastname@example.org, +372 640 4800)
Kristiine District (email@example.com, +372 645 7100)
Lasnamäe District (firstname.lastname@example.org, +372 645 7715)
Mustamäe District (email@example.com, +372 645 7511)
Northern Tallinn District (firstname.lastname@example.org, +372 645 7040)
Nõmme District (email@example.com, +372 645 7333)
Pirita District (firstname.lastname@example.org,+372 645 7600)