Social services for people with special needs

 

EST / RUS

You can find all the services and benefits that Tallinn offers for people who have special needs related to their physical or mental health on this website. You can also find information about social benefits and services in Estonia. 

 

For a sign language user 

Counselling and support for sign language users who need assistance with everyday activities. 

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A sign language interpreter

An Estonian sign language interpreter to help with using public services or participating in family gatherings, 2-3 hours a month

Social counselling in sign language
Assistance with solving everyday problems, finding work and communicating. 
Sign language studybooks for children and parents 

Sign language e-textbooks for children with hearing impairments and their hearing family members in order for them to communicate in sign language 

Remote sign language service

Free remote sign language service is dedicated to people with hearing loss (mainly deaf). The remote interpretation service is provided via Skype. 

 

Support services and support person

Services which help a person with special needs to cope independently at home and outside of their home. 

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Personal assistant 

Physical assistance with daily life, assistance with moving, a helper for a person with a physical disability.

Home nurse 

For a patient who does not need hospital care but requires nursing care.

Home service

Assistance with cleaning, heating or other housework, going to the store or pharmacy.  Assistance with hygiene procedures. 

Tecnical aids 

Assistive technology with a discount from the government 

Support person for a person with intellectual disability 

Support and guidance in daily life, helping them in the right direction, motivating them to become more independent 

Support service for a person with mental illness 

Support for a person with mental illness. This service can also be used in a case where the person is not ready to accept help themselves. 

Benefit for guide dogs 

Benefits paid to a person with profound or near-total visual impairment for a guide dog, paid quarterly.

Everyday life support 

Special care service for a person who needs everyday guidance, counselling, personal assistance and supervision due to their mental health.  

Rehabilitation services 

Services for people with disabilities or reduced working capacity to teach and develop everyday skills, enhance their opportunities to participate in society, support them in fulfilling the prerequisites to work or study.  

 

Support for carers 

A carer of a person with special needs can apply to get carer benefits or a short-term vacation from caregiving. 

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A carer for a disabled person 

Assigning a carer to an adult with special needs. Applying for carer benefits. 

Replacing a carer looking after a family member 

Taking care of a dependent person if the carer looking after the family member needs a short-term vacation and free time 

Setting up a guardianship

The proceeding takes place in court.  A person is appointed a legal guardian who protects their assets, rights and interests if they cannot do so themselves due to their mental health. 

Day centre for older adults with memory impairment 

A safe environment for older people with dementia who need care during the day. For families who cannot leave their elderly relative home alone. 

 

Social benefits and economic viability

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Subsidience support

Aid to ensure coping: compensation for the cost of medication, assistance aids or other necessary tools for life.

Income-based benefits

Aid for compensating the cost of medication, assistance aids or other tools necessary for life. 

 

Pension supplement

Paid to old-age or disabled pensioners and those with a limited capacity to work on the month prior to their birthday

Benefit for guide dogs 

Benefits paid to a person with profound or near-total visual impairment for a guide dog, paid quarterly.

Debt counselling 

Counselling on how to manage and pay off your current debt and avoid new debt. 

Budget counselling

Advising a person and their family on how to manage their money better and avoid debt.

Housing

Support services for people with special needs at home and finding a living space via social services. 

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Compensating the costs of adapting the living space 

Adapting the home for a disabled person, installing ramps and independent coping at home for a physically disabled person 

Home service

Assistance with cleaning, heating or other housework, going to the store or pharmacy Assistance with hygiene procedures. 

Alarm button 

Helps to increase the sense of safety for older adults and disabled people living at home as well as ensure that help reaches the person as fast as possible.

Social housing

Allotment of living space, social housing for Tallinn residents.

Support for returning to independent life 

Social housing, counselling and guidance to improve a person or a family’s coping abilities, support for independent life.

Special care services 

Support services for people with special needs, supported living and community living services and 24/7 special care on the service provider’s offered living space. This must be requested via the Social Insurance Board. 

General care home

24/7 care at a general care home for a person whose coping abilities cannot be ensured with social services or other assistance options.

Shelters 

Housing, unavoidable social help

Transport and access 

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Tallinn’s accessibility information system

Information about accessibility in Tallinn’s public facilities can be found on this map. The website is dedicated to people with special needs as well as parents, the elderly and tourists. 

Social transportation 

A transport service paid fully or partially by the city for people with physical disabilities, visual impairment, mental illness or psychological disabilities for regular or one-time rides. 

Technical aids

Requesting technical aids with a discount from the government. 

Personal assistant 

Physical assistance with daily life, assistance with moving, a companion for a person with a physical disability.

Parking pass 

Easily accessible parking spots for a person with a disability or their companion

 

 

Peer counselling

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Peer counselling for visually impaired people

Group and individual peer counselling, enhancing everyday skills, social inclusion. Also for people who have suffered trauma or injury and are having trouble adjusting to the changes in their life.

Peer counselling for those with mental illness 

Aid and support from a person who has recovered well from a mental illness, offering encouragement and motivation 

Psychosocial counselling for children and adults with visual impairment 

Disability specific counselling for family members and their support network, developing the client’s skills 

Youth support group for those with psychological special needs

Psychological counselling and therapy for a primary mental illness episode for youth aged 18-30. 

 

 

Working and studying 

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Work centres and support for working and long-term sheltered employment – job options for those who are not able to work in usual working conditions on the open job market due to their special needs and need a suitable work environment, feasible work, guidance and assistance. 

Estonian Unemployment Insurance Fund’s services

Adapting the workplace, assessing work capability, secure job, career counselling and incapacity benefits for those with reduced work capacity.

Astangu Vocational Rehabilitation Centre 

Study opportunities in a supportive and calm study environment, individual approach

Kopli Vocational School of Tallinn 

Study opportunities for students with special education needs

Employment law counselling 

The counsellor can answer questions regarding job contracts, vacation, salary and work relationships.

Creating audio material 

Turning information and study materials on paper into audio files.

 

 

Free time 

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Tallinn Activity Centre for the Disabled 

Spending free time in accessible rooms, courses and activities 

Day centres of districts 

Hobby and free time activities, social services, catering 

Home Library Service 

Order books for delivery to your home once a month 

Creating audio material 

Turning information and study materials on paper into audio files.

Day centre for older adults with memory impairment 

A safe environment for older people with dementia who need care during the day. For families who cannot leave their elderly relative home alone. 

 

 

 

Institutions offering services to people with special needs 


Käo Support Centre – everyday care services available for adults
Support Centre Juks – for people with intellectual disabilities who are at least 18 years old.
Tallinn Mental Health Centre – mental health services for adults with psychological special needs and their families.

 

Tallinn’s Social Welfare and Health Care Department’s projects 

Projects of the European Social Fund and Tallinn’s Social Welfare and Health Care Department to support those with special needs. 

 

Last updated: 27.10.2021