Tallinn's coronavirus measures information
The City of Tallinn is following the recommendations of the Health Board and the Government in preventing the spread of the novel coronavirus. Additional measures have been implemented as a precaution.
The town's employees and officials continue their daily work and service to the citizens at a usual pace. However, the servants of the city will offer clients with visible symptoms a face mask, hand disinfection possibilities are also available. If the client with visible symptoms refuses to wear a mask, the servant has a right to direct the client to use other channels of communication (emails, telephone, website, etc.).
- 24/7 National coronavirus helpline 1247
- Municipal policy helpline 14410 (information on the city services)
City Districts' contacts:
City Centre (email@example.com, +372 645 7200)
Haabersti District (firstname.lastname@example.org, +372 640 4800)
Kristiine District (email@example.com, +372 645 7100)
Lasnamäe District (firstname.lastname@example.org, +372 645 7715)
Mustamäe District (email@example.com, +372 645 7511)
Northern Tallinn District (firstname.lastname@example.org, +372 645 7040)
Nõmme District (email@example.com, +372 645 7333)
Pirita District (firstname.lastname@example.org, +372 645 7600)
- Newest information on the situation of the COVID-19 in Estonia can be found on the Health Board's website
- North Estonia Medical Center doctors urge everyone to self-isolate (23.03, news.err.ee)
- Due to the ongoing emergency situation, work sick leave can be filed online as temporary measure - more information HERE.
- Organisation of work has been rearranged in the hospitals. For example, family members can not attend children's births during emergency situation (HERE) and family doctors and hospitals have cancelled non-emergency procedures (HERE). Visiting patients is also forbidden.
In questions regarding health, please call the family physician advisory line 1220 or +372 634 6630 (also for calls from abroad). 112 is the emergency number.
- From 17 March, there is a temporary restriction on border crossing for foreign nationals who do not hold an Estonian residence permit or right of residence. Estonian citizens and residents, including holders of an alien’s passport, can enter Estonia but need to stay in self-isolation for 14 consecutive days at their place of residence. Please be aware of possible delays at border crossings. Health checks are done at border crossing points to detect symptoms of the coronavirus. More information - Ministry of Foreign Affairs FAQ
- If you are travelling and wish or need to return to Estonia, the Ministry of Foreign Affairs recommends doing it immediately. It may be impossible later as the situation changes rapidly. If you are sure that you will be able to live abroad during the crisis, follow the instructions of local authorities. Make sure not to exceed the validity period of your visa. Also, please note that travel opportunities may diminish and the crisis may last longer than expected. More information - Ministry of Foreign Affairs FAQ
- In an emergency, you can always consult the Foreign Ministry officer by phone +372 53 01 9999 (24h)
Public Transport in Tallinn
- Using public transport is temporarily free for all (more information here)
- There is no entrance from the front door of buses and trolleys and there is a sanitary zone from the front door to the front seat row, you can not use the front row seats (more information here)
The public transport vehicles are disinfected twice per day, but the passengers can contribute to the safety of all on board by following some simple rules.
- The Government of Estonia decided to close all educational institutions, except kindergartens, and will apply only digital learning solutions from Monday, 16 March due to the spread of the coronavirus in Estonia. The situation will be reassessed every 14 days and, if necessary, a decision will be taken on the need to extend the distance learning period. More information - Ministry of Education and Research.
- School children in Tallinn who are studying at home during the emergency situation can order a daily free hot meal from March 18. All private schools who wish to cooperate in this matter need to contact Tallinn Education Department (6404590; email@example.com). Detailed information about receiving the daily school lunch is given by schools.
- Provision of hobby education is suspended (exept if distance learning is possible)
- Admission tests of gymnasiums have been postponed until May 9 in Tallinn. More information here.
- The schools have also suspended renting out their premises temporarily.
- Kindergartens remain open and all possible cases of COVID-19 are dealt with case-by-case
- Kindergartens have taken special precautionary measures advised by the Ministry of Education and Research. For example, parents are not allowed in the kindergarten building and the entrance of anyone showing any symptoms of a possible infection is not allowed either.
- As it is very difficult to get groceries delivered by e-shops who offer the service quickly, the City of Tallinn will provide emergency assistance in cooperation with Stockmann who will deliver groceries to the residents of the city who are in difficult situation (more information here).
- Home services are still provided to those in need, including elderly and people with disabilities.
Those in isolation due to the COVID-19 outbreak can also get help from volunteers through a platform „Community helps“ - "Kogukond aitab". Help with getting groceries, medicine from pharmacies and for many other things including a friendly phone call in case you feel sad or lonely. Our City Districts are also in close cooperation with the volunteers. You can let the volunteers know about your specific needs here or via phone call (+ 372 716 8068 (9.00-21.00).
The situation is constantly monitored and the information updated.