Processing of applications and proposals - traffic

Traffic applications, proposals and complaints will be reviewed, settled and answers given within 30 days.

  • Log in with the ID-card at http://tallinnadhs.ml.ee/atp/?id=1278, follow instructions and fill out fields.

    Personal identification

    To submit the application, log in with your ID-card.

    What to do with the form

    Address the application to the Tallinn Transport Department.

    Application registration

    The application will be registered in the documentation management system of the Tallinn Transport Department. The application's status can be viewed in the menu „MINU AVALDUSED" (MY APPLICATIONS).

    Application reception confirmation

    You should receive an automatic notice to your contact address, confirming the acceptance of the form. If you don't receive the note, then contact the Tallinn Transport Department. Call to 640 4618 or 640 4308.

    Result

    The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

    What to do when the result is unsatisfactory:

    Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.

  • Submit an informal application.

    Personal identification

    Digital signature is not compulsory but if you want to sign it digitally then the guide is available here.

    What to do with the form

    Send to ppta@tallinnlv.ee.

    Application registration

    The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

    Application reception confirmation

    You should receive an automatic notice to your contact address, confirming the acceptance of the form. If you don't receive the note, then contact the Tallinn Transport Department. Call to 640 4618 or 640 4308.

    Result

    The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

    What to do when the result is unsatisfactory:

    Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.

    Transport Department

    • M

      (14:00 - 18:00)

    • Th

      (09:00 - 12:00)

  • 1. Write an informal application. Be sure to include your contact data.2. Come to Vabaduse väljak 10A, sixth floor - Traffic Service.

    Personal identification

    Have an identity document with you.

    What to do with the form

    Give the application to a customer service employee.

    Application registration

    The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

    Result

    The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

    What to do when the result is unsatisfactory:

    Rewerite the application or notify the head of a structural of unsatisfactory service.

    Transport Department

    • M

      (14:00 - 18:00)

    • Th

      (09:00 - 12:00)

  • Call to 640 4308 and describe your suggestion or problem.

    Result

    The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

    What to do when the result is unsatisfactory:

    Make a query to Tallinn Transport Department. Call to 640 4618 or 640 4308.

  • Submit an informal application. Do not forget to include your contact data.

    What to do with the form

    Send it with all necessary materials to:
    Tallinn Transport Department
    Vabaduse väljak 10A
    10146 Tallinn

    Application registration

    The application is registered in the document management system of Tallinn Transport Department that can be viewed through the Documentation Register of Administrative Agencies of Tallinn.

    Result

    The application, proposal or complaint will be reviewed, the issue will be settled and the sender will be notified of the results of the review and solution within 30 days.

    What to do when the result is unsatisfactory:

    Write the application again or make a query to the Tallinn Transport Department. Call to 640 4618 or 640 4308.
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