Resolving complaints from the citizens

Please submit your applications, objections/disputes and information about breaches of order as follows:

 

In case of uncut grass or untidiness of a land plot or if leaves, snow or ice have not been cleared from a pavement, detected dangerous icicles or problems with a construction or

excavation work, cutting of trees, wastes, graffiti or infringements in

keeping dogs or cats, please send the notice to the address heakorraavaldused@tallinnlv.ee

The address parkimine@tallinnlv.ee is ONLY for sending challenges and

objections concerning parking fines. In issues concerning parking, please call 53003103 on workdays from 9 AM to 4 PM.

The address munitsipaalpolitsei@tallinnlv.ee is for sending your

observations in the following cases:

  • improperly parked vehicles (on pavement, in greenery, on a parking lot for the disabled, too close to a pedestrian crossing)
  • an improperly installed traffic sign
  • problems with a taxi
  • youngsters consuming tobacco products or alcohol

Please send to the same address munitsipaalpolitsei@tallinnlv.ee your observations, suggestions, remarks, objections and complaints. In case of questions and situations, which require immediate solution, please call the Municipal Police duty line 14410, which answers 24/7, or call 661 986

 

  • Send and application

    Personal identification

    Sign it digitally.

    What to do with the form

    Send to munitsipaalpolitsei@tallinnlv.ee

    Application reception confirmation

    Your statement will receive a response pursuant to procedure prescribed by law.

    Result

    Settling of problems listed in the statement through misdemeanour procedure.

    What to do when the result is unsatisfactory:

    Statement to the head of Tallinn Municipal Police Department.

    Municipal Police Department

    • Tu

      (09:00 - 10:00)

    • Th

      (09:00 - 10:00)

  • Come to Paldiski mnt 48a

    Personal identification

    Have an identity document with you.

    What to do with the form

    Give to an official of the Municipal Police.

    Result

    Settling of problems listed in the statement through misdemeanour procedure.

    What to do when the result is unsatisfactory:

    Statement to the head of Tallinn Municipal Police Department.

    Municipal Police Department

    • Tu

      (09:00 - 10:00)

    • Th

      (09:00 - 10:00)

  • Call to 14410

    Result

    Settling of problems listed in the statement through misdemeanour procedure.

    What to do when the result is unsatisfactory:

    Statement to the head of Tallinn Municipal Police Department.

  • Write an informal statement.

    Personal identification

    Add personal and contact data.

    What to do with the form

    Send to Tallinn Municipal Police Department, Paldiski mnt 48a

    Application reception confirmation

    Your statement will receive a response pursuant to procedure prescribed by law.

    Result

    Settling of problems listed in the statement through misdemeanour procedure.

    What to do when the result is unsatisfactory:

    Statement to the head of Tallinn Municipal Police Department.
  • Providers   Service providing location
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Legislation

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