Children may be brought to the shelter by child protection officials, officials of other institutions and organisations, parents, foster parents, relatives, friends, acquaintances, etc. A child may also come to the shelter by his/her own initiative. Any child in need should be reported to a child protection official of the city district government or by calling the Child Helpline 116 111.
Any child in distress should be immediately reported to the child protection official of the city district government or to the police .