COVID-19 information in Tallinn
- Information related to vaccination can be found on the website www.vaktsineeri.ee
- 24/7 Crisis Hotline 1247
- Up-to date information on restrictions on the crisis website of the Government of Estonia (kriis.ee/en)
The Tallinn districts administrations will continue to give out free medical masks to multi-child families, single parents, senior citizens, and city residents receiving income-dependent support.
Face-masks are distributed on site of the district government offices. When receiving the masks, people are asked to bring an identity document and senior citizens a pension certificate. All health and safety requirements are asked to comply and avoid coming when there are symptoms of illness. Read more here
Possibilities to get vaccinated (with appointment):
Schedule your appointment via phone 1247 (every day 8 am to 8 pm) or via www.digiregistratuur.ee, or call your local public or private hospital;
- At pharmacies – find your closest pharmacy and schedule your appointment via www.vaktsineeriapteegis.ee
- Mobile vaccination ambulance in Tallinn (for groups of at least 10 people)
- Vaccination at home – registration via phone 677 8448.
- Mon-Fri from 8 am to 4 pm at the North Estonia Medical Centre Mustamäe medical campus (Sütiste rd. 19), polyclinic 16, cabinet C1220.
Information related to vaccination: www.vaktsineeri.ee/en
For more detailed info on vaccinations, please see vaktsineeri.ee/en/covid-19/getting-a-vaccination
Support for businesses
- Tallinn promotes entrepreneurship in the urban space. The city districts, together with enterprises and the local community, discuss and consider which street areas are possible for the expansion of the outdoor areas of cafes and restaurants. See more
- With the package of additional support measures proposed by the Tallinn City Government, the city exempts traders, caterers and other companies across the city affected by the restrictions of the Government of Estonia from paying rent until the end of April. The rent for municipal business premises is waived and 100% exemption applies for non-profit associations and enterprises engaged in catering, trade, services, education, pre-school education, welfare, sports, hobbies, youth work, arts and culture.
- Until the end of the year, alleviations will be applied to the city’s contractual partners: the city does not apply interests on arrears or contractual penalties to the companies that have concluded agreements with the city and have problems in fulfilling the terms of agreement due to the situation in the world. If necessary, the deadlines for deliveries or fulfilment of orders are extended by a reasonable time.
- With the digital solution grant for small enterprises, the city supports the costs of programming, implementation or testing related to the acquisition or development of software licenses or software up to a maximum of 6,000 euros per company per year. More information is available HERE.
- The organizers of cancelled conferences or cultural and sports events who have incurred proven sunk costs before the restrictions were imposed do not have to repay Tallinn the support allocated for these costs.
Benefits and food aid
Citizens in financial difficulties can turn to the social welfare department of the district government of their place of residence for help.
- Subsistence benefit can be applied for until the last working day of each month. The support is intended to alleviate the material deprivation of people and families in need, by providing minimum resources to cover basic needs (eg utilities). The allowance is allocated on the basis of the previous month's income of the person or all members of the family, minus taxes, alimonies, utilities and subsistence level. This year, the subsistence level is 150 euros per person, 120 euros per subsequent adult family member and 180 euros per minor child. See more
- Need-based benefits (ie income-dependent benefits) can be applied for, among other things, to cover subsistence and to cover the costs of maintaining or restoring health and acquiring medical equipment. The benefit is granted to a person or family whose net income per first family member is less than 584 euros, ie below the applicable minimum wage, and for each subsequent family member less than 467.20 euros. The application must be submitted within three months of the expenditure being incurred. In order to determine the support, the need for assistance of the person and his or her family is assessed on a case-by-case basis. See more
- Food packages are distributed to families in economic difficulties in cooperation with the Food Bank. It is also an income-dependent aid measure and the frequency of food distribution is determined by an assessment of the need for aid.
Mental health support
Tallinn Family Centre provides an online counselling service in Estonian and Russian, but you can send a mental health related question in English to the e-mail address email@example.com and a psychologist will reply within three working days.
Helplines for mental health problems:
- Victim support helpline 116 006 (24h)
- Pastoral counselling 116 123 (24h)
- Lifeline: 6558 088 (daily from 19-07)
- Child Helpline: 116111 (24h)
If you feel that your life is in danger due to mental health difficulties:
- Call an ambulance immediately (24/7 emergency telephone number: 112)
- Go to the emergency room of Tallinn Psychiatric Clinic at Paldiski mnt 52 (24/7 reception: 6172 650)
Important phone numbers and links
- Emergency line for ambulance, police and rescue 112
- You can ask for advice on medical issues from the Family Doctor's Advice Line 1220
- On Facebook, you can ask advice in Estonian from the Web Medics
- Government of Estonia crisis info website: www.kriis.ee/en
- 24/7 Crisis Hotline 1247 (emergency guidelines, COVID-19 information and psychological first aid)
- Tallinn Municipal Police Department helpline 14410 (information on where to go for help in districts and how city services work)
- Contacts of city district governments (social assistance and other issues):
City Centre (firstname.lastname@example.org,+372 645 7200)
Haabersti District (email@example.com, +372 640 4800)
Kristiine District (firstname.lastname@example.org, +372 645 7100)
Lasnamäe District (email@example.com, +372 645 7715)
Mustamäe District (firstname.lastname@example.org, +372 645 7511)
Northern Tallinn District (email@example.com, +372 645 7040)
Nõmme District (firstname.lastname@example.org, +372 645 7333)
Pirita District (email@example.com,+372 645 7600)