When information and communication tools no longer work
CODE OF CONDUCT
HOW TO CALL AN EMERGENCY NUMBER IF YOUR OPERATOR HAS NO RECEPTION?
- Write down, in a safe place, the phone numbers of the most important people you might need to contact in a crisis (e.g. loved ones, extended family, neighbours, emergency contact numbers).
- Get a battery, dynamo or solar-powered radio. You can also listen to news and crisis information on a car radio.
- To watch free-to-air TV channels, use a room or roof antenna.
- Save battery power on mobile phones and smart devices. Mobile internet will work as long as the back-up network is working and the battery is charged. In the event of a major power outage, mobile internet service may be switched off to maintain mobile call service.
- Use public WiFi networks and internet points when necessary.
- Keep your battery bank charged at all times so you can recharge your mobile phone when you need to.
- Also exchange information with your neighbours.
HOW TO CALL AN EMERGENCY NUMBER IF YOUR OPERATOR HAS NO RECEPTION?
- Make the SIM card in your phone inactive. From a phone with buttons, simply take out the SIM card and then call 112. A smartphone must be restarted, then leave the SIM card PIN code unentered and call 112.
- After the emergency call, reactivate the SIM card. Only if the SIM card is activated, and if there is coverage, can the rescue operator call you back if necessary.
- If you don't have any phone service, go to the nearest rescue station, police station, ambulance base or hospital emergency department to call for help.