Answering to an information inquiry
Organisation of answering to information inquiry.
Where to start
Use your ID-card to log in at the Register of Documents of Administrative Agencies of Tallinn, choose „Teabenõude esitamine" (Information inquiry reqest) and fill out the form's fields.
Result
The information inquiry will be registered at the administrative agency it was addressed to. The status of the inquiry inquiry can be monitored from the menu „Dokumentide kataloog" (Catalogue of Documents).
When the result is unsatisfactory
Rectify the deficiencies of the information inquiry and submit a recurring inquiry.
Where to start
Write an information inquiry. Ensure that the information request includes the folloing data:
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered
Result
The information inquiry will be accepted, processed and forwarded to a specialist of the given field. The information inquiry will be answered qithin 5 workdays at latest. The information inquiry denial will also be communicated within five days.
When the result is unsatisfactory
Rectify the deficiencies of the information inquiry and submit a recurring inquiry.
Where to start
Come to the administrative agency you wanted (phone book).
Personal identification
Have an identity document with you.
What to do with the form
Give the customer service employee the data of the document that is needed (adressee, topic or title, registration number if possible and date).
Result
The document has been released or the information inquiry has been accepted, registered and forwarded for response.
When the result is unsatisfactory
Notify the head of a structural unit of unsatisfactory service.
Reception hours
Where to start
Write an information inquiry. Ensure that the information request includes the folloing data:
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered
- your name and postal address
- data of the requested document (addressee, topic or title, registration number if possible and date)
- how the response should be delivered
Personal identification
Sign the information inquiry
What to do with the form
Send it with necessary additional materials to the postal address of the administrative agency you need.
Result
The information inquiry has been accepted, registered and forwarded for response.
Reception hours
Did you find what you were looking for?