Consultation for consumers
Consultants at the consumer protection information point provide consumer protection consultation with issues related to the following fields:
- buying food and products and industrial goods;
- ordering services;
- providing a universal service (heat energy, water and sewerage, electricity, gas, waste handling or other similar services);
- calculation of managing costs of the apartment ownership and accessory expenses of the rent.
Where to start
Submit your consultation request on the e-service website
Personal identification
To submit your request, log in to the e-service platform using your ID card or mobile ID or Smart ID and click on Nõustamisteenused (Consultation services). Click Jätka (continue)
Where to start
Send an e-mail to [email protected].
Result
You will receive a response to your e-mail as quickly as possible but not later than within three days.
Where to start
Come to Vabaduse väljak 7, first floor, the customer service office of City Government, booth 2 (entrance from the door opening to Vabaduse väljak).
The consultants at consumer protection information point provide consumer protection information with problems in the following areas:
- buying food and products and industrial goods;
- ordering services;
- providing a universal service (heat energy, water and sewerage, electricity, gas, waste handling or other similar services);
- calculation of managing costs of the apartment ownership and accessory expenses of the rent.
Tallinn Strategy Center
Reception hours
Tallinn Strategy Center
Reception hours
Where to start
Call to the consumer protection information point 640 4232.
Tallinn Strategy Center
Reception hours
Tallinn Strategy Center