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Social services for people with special needs

Social services for people with special needs

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You can find all the services and benefits that Tallinn offers for people who have special needs related to their physical or mental health on this website. You can also find information about social benefits and services in Estonia. 

For a sign language user 

Counselling and support for sign language users who need assistance with everyday activities. 

 

Support services and support person

Services which help a person with special needs to cope independently at home and outside of their home. 

  • Personal assistant: physical assistance with daily life, assistance with moving, a helper for a person with a physical disability.
  • Home nurse: for a patient who does not need hospital care but requires nursing care.
  • Home service: sssistance with cleaning, heating or other housework, going to the store or pharmacy.  Assistance with hygiene procedures. 
  • Technical aids: assistive technology with a discount from the government 
  • Support person for a person with intellectual disability: support and guidance in daily life, helping them in the right direction, motivating them to become more independent 
  • Support service for a person with mental illness: support for a person with mental illness. This service can also be used in a case where the person is not ready to accept help themselves. 
  • Benefit for guide dogs: benefits paid to a person with profound or near-total visual impairment for a guide dog, paid quarterly.
  • Everyday life support: special care service for a person who needs everyday guidance, counselling, personal assistance and supervision due to their mental health.  
  • Rehabilitation services through Estonian Unemployment Insurance Fund or Social Insurance Board. Services for people with disabilities or reduced working capacity to teach and develop everyday skills, enhance their opportunities to participate in society, support them in fulfilling the prerequisites to work or study.  
 

Support for carers 

A carer of a person with special needs can apply to get carer benefits or a short-term vacation from caregiving. 

 

 

Social benefits and economic viability

  • Subsidience support: aid to ensure coping: compensation for the cost of medication, assistance aids or other necessary tools for life.
  • Income-based benefits: aid for compensating the cost of medication, assistance aids or other tools necessary for life. 
  • Pension supplement: paid to old-age or disabled pensioners and those with a limited capacity to work on the month prior to their birthday.
  • Benefit for guide dogs: benefits paid to a person with profound or near-total visual impairment for a guide dog, paid quarterly.
  • Debt counselling: counselling on how to manage and pay off your current debt and avoid new debt. 
  • Budget counselling: advising a person and their family on how to manage their money better and avoid debt.

View also social services for people with difficulties with coping.
 

Housing

Support services for people with special needs at home and finding a living space via social services. 

  • Compensating the costs of adapting the living space: adapting the home for a disabled person, installing ramps and independent coping at home for a physically disabled person.
  • Home service: assistance with cleaning, heating or other housework, going to the store or pharmacy Assistance with hygiene procedures. 
  • Alarm button: helps to increase the sense of safety for older adults and disabled people living at home as well as ensure that help reaches the person as fast as possible.
  • Social housing: allotment of living space, social housing for Tallinn residents.
  • Support for returning to independent life: social housing, counselling and guidance to improve a person or a family’s coping abilities, support for independent life.
  • Special care services: support services for people with special needs, supported living and community living services and 24/7 special care on the service provider’s offered living space. This must be requested via the Social Insurance Board. 
  • General care home: 24/7 care at a general care home for a person whose coping abilities cannot be ensured with social services or other assistance options.
  • Shelters: housing, unavoidable social help.
 

Transport and access 

  • Tallinn’s accessibility information system: information about accessibility in Tallinn’s public facilities can be found on this map. The website is dedicated to people with special needs as well as parents, the elderly and tourists. 
  • Social transportation: a transport service paid fully or partially by the city for people with physical disabilities, visual impairment, mental illness or psychological disabilities for regular or one-time rides. 
  • Technical aids: requesting technical aids with a discount from the government. 
  • Personal assistant: physical assistance with daily life, assistance with moving, a companion for a person with a physical disability.
  • Parking pass: easily accessible parking spots for a person with a disability or their companion.
 

Peer counselling

 

Working and studying 

 

Free time 

 

Institutions offering services to people with special needs 

 

Tallinn’s Social Welfare and Health Care Department’s projects 

Projects of the European Social Fund and Tallinn’s Social Welfare and Health Care Department to support those with special needs. 

Küsi julgelt nõu!

For information about services and support, contact the social welfare department of the district where you live. 

District contacts:

Haabersti District Government
Ehitajate tee 109a/1
Ingrit Säär
6404830
[email protected]


Kristiine District Government
Metalli tn 5 
Maarika Evertsoo
6457109
[email protected]


Lasnamäe District Government
Pallasti tn 54 
Kadri Peljo
645 7736
[email protected]


Mustamäe District Government
E.Vilde tee 118
Aivi Kokk
6457561
[email protected]


Nõmme District Government
Valdeku tn 13
Larina Sein
6457386
[email protected]


Pirita District Government
Kloostri tee 6
Anet Asumets
6457640
[email protected]


City Center District Government
Pärnu mnt 9
Annika Torjus
6457848 
[email protected]


Põhja-Tallinn District Government
Kari tn 13 
Kaili Õunmann
6457093
[email protected]

 

Last modified 13.11.2023