Tallinn Municipal Police Department
Address: Paldiski mnt 48a, 10614 Tallinn
Phone 14410 or +372 661 9860 (available 24/7; the cost of the call depends on your service provider's pricing)
E-mail [email protected]
Registry code 75034502
Head of Department: Elari Kasemets
The Tallinn Municipal Police Department helps ensure public order in the city.
For issues within the competence of the Municipal Police, please call 14410 or 661 9860. These information phones operate 24/7, and the cost of the call depends on your service provider's pricing:
Both numbers share a unified call queue. |
- Work hours and reception
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Opening Hours
Monday: 8:15 – 18:00
Tuesday–Thursday: 8:15 – 17:00
Friday: 8:15 – 16:00Reception
Head of Department – Elari Kasemets
Reception: Every second and last Monday of the month, 16:00 – 18:00
Pre-registration required via telephone: 661 9863Legal Services
Reception: Every second and last Monday of the month, 13:00 – 16:00
Meeli Alviste – 5193 2212
Veronika Ehrenbusch – 515 7387
Taxi Services (Taksondus)
For inquiries related to taxi regulations or services:
Phone: 650 6086
E-mail: [email protected]
Reception Hours for taxi services:Day Morning Afternoon Monday 09:00 – 12:00 13:00 – 17:00 Tuesday 09:00 – 12:00 13:00 – 16:00 Wednesday 09:00 – 12:00 13:00 – 16:00 Thursday 09:00 – 12:00 13:00 – 16:00 Friday 09:00 – 12:00 13:00 – 15:00 Municipal Police in City Districts
For matters within the jurisdiction of the Municipal Police, call:
14410 (premium rate up to €0.31/min, depending on provider)
661 9860 (standard rate)Both numbers share a common queue system
24/7 helpline available
Note: These emails are processed as call-outs; no individual replies are provided.Urgent weekend complaints and written requests:
Send to [email protected]
Fine-related InformationWarning fines: 5300 3103 (Weekdays, 9:00–16:00)
Fine payments & decisions: 661 9862 (Weekdays) - Fines
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For questions related to warning fines, phone +372 5300 3103 (weekdays from 9am to 4pm)
You can get information about paying fines and receiving fine decisions on weekdays by calling +372 661 9862.
Warning fines can be paid using the self-service portal. When paying the fine, a payment form will open with the name of the selected bank, reference number and receiving account pre-filled. You can log in with an ID-card, Mobile-ID or Smart-ID.
Read more about paying fines.
Complaint form (DOC file) - Structure
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Head of Department Elari Kasemets
Employees who directly report to the Head of Department
Tallinn Police Orchestra
The entire structure of the Tallinn Municipal Police Department - Tasks
- Among other things, the department is tasked with:
- managing the 14410 helpline supervising the implementation of legislation in the following areas:- urban environment: waste, public order and wellbeing, excavation work, keeping pets
- transport: public transport (the right to drive), taxi industry (including service cards, vehicle cards and taxi driving licenses)
- traffic supervision: compliance with parking requirements
- supervising the consumption of alcohol and tobacco products in public spaces
- performing tasks related to population protection, crisis management and prevention performing internal security duties in city institutions - Job advertisements
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See all active job advertisements in the city of Tallinn.
- Services
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Information about the services provided by the Tallinn Municipal Police Department can be found in the service database.
- Salary details
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Salary details are published on the webpage on Public Administration.
- Public Procurements
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Public procurements are published in the Public Procurements Register.
Legislations, useful information, frequently asked questions and user manuals of the public procurement register related to organising public procurements can be found on the Ministry of Finance website.
Tallinn Procurement Procedure - Procedural Restrictions
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Information about activities and decisions for which procedural restrictions are not applied is published here (§ 11 subsection 3 clauses 4, 5 and 7 of the Anti-Corruption Act). Procedural restrictions will not be applied and a notice must be published:
- if the replacement of an official is not possible as a person meeting the requirements for the replacement could not be found;
- in regards to actions or decisions with which the institution performing a public task ensures the organisation of its work, with the exception of service-related decisions;
- in a city institution if, taking into account the specificities of the local government unit, the application of the procedural restrictions would be unreasonable from the point of view of public interest.
Currently, there are no such notices.
- Crisis readiness