Work hours
MONDAY 8:15am to 6pm
TUESDAY-THURSDAY 8:15am to 5pm
FRIDAY 8:15am to 4pm

Reception hours

Head of Department Andres Harjo (Vabaduse väljak 10, 8th floor)
MONDAY 4pm to 6pm (with pre-registration)
THURSDAY 10am to 12pm (with pre-registration)

Traffic Division and Surveillance Sector
Vabaduse väljak 10, 6th floor (information by phone +372 640 4308)
MONDAY 2pm to 6pm (pre-register by phone +372 640 4308)
THURSDAY 9am to 12pm (pre-register by phone +372 640 4308)

Vabaduse väljak 10, 4rd floor (information by phone +372 640 4994)
MONDAY 2pm to 6pm (pre-register by phone +372 640 4618)
THURSDAY 9am to 12pm (pre-register by phone +372 640 4618)

Public Transport Division and Development Sector
10 Vabaduse väljak, 8th floor (information by phone +372 640 4618)
THURSDAY 9am to 12pm (pre-register by phone +372 640 4618)

Parking fee tax credit for residents and parking signs for disabled people
Vabaduse väljak 7, information hall table nr 4 (information by phone +372 640 4456) 

MONDAY 8:15am to 12:15pm, 1pm to 6pm 
TUESDAY, WEDNESDAY, THURSDAY 8:15am to 12:15pm, 1pm to 5pm 
FRIDAY 8:15am to 2pm

Head of Department: Indrek Gailan 
Employees who directly report to the Head of Department

Ticketing System Subunit
Development Sector
Traffic Division
Public Transport Division

The entire structure of the Tallinn Transport Department

Among other things, the department is tasked with:

• planning the objects of the city's public transport line network and infrastructure, their construction and maintenance
• ensuring a uniform ticket system for the city's public transport, developing travel tickets and their prices and ensuring ticket sales
• organising city traffic with traffic management tools (traffic signs, traffic lights, etc.) and ensuring the operation of traffic lights and the traffic light control centre
• supervising the proper installation of traffic control devices and non-traffic information devices
• organising road safety work and traffic education
• organising vehicle parking and parking fee collection
• issuing permits (e.g. passenger transport line permits, permits for temporary closure of road and street traffic) and supervising them
• conducting urban transport and traffic studies
• developing digital solutions and services in the field of mobility
• organising public competitions for public and commercial shipping services and conclude relevant contracts with carriers

 Information about the services provided by the Tallinn Transport Department can be found in the service database.

See all active job advertisements in the city of Tallinn.

Salary details are published on the webpage on Ministry of Finance.

Students who are at least in their second year of study at an educational institution registered in the Republic of Estonia are eligible for an internship. The purpose of the internship is to give the student the opportunity to gain work experience in a local government department.
In order to take part in the internship, the following must be submitted:

• application for internship (DOC file)
• your educational institution’s internship guide
• academic statement
• CV (the following form can also be used (DOC file))

The intern is accepted for internship during the calendar year in agreement with the Head of the Department or a person appointed by them, taking into account the possibilities the department can offer. Information about the possibilities and conditions of participating in an internship and the number of interns accepted for internship at the Department during the calendar year will be published on the Tallinn webpage according to the possibilities.

See also available internships in other departments of the city

Public procurements of the Tallinn Transport Department are published in the Public Procurements Register.

Legislations, useful information, frequently asked questions and user manuals of the public procurement register related to organising public procurements can be found on the Ministry of Finance website.

Tallinn Procurement Procedure
Tallinn Transport Department Procurement Plan
Tallinn Transport Department’s Procurement Plan Directive

Studies ordered by the Tallinn Transport Department can be found in the Tallinn Study Information System.

Information about activities and decisions for which procedural restrictions are not applied is published here (§ 11 subsection 3 clauses 4, 5 and 7 of the Anti-Corruption Act). Procedural restrictions will not be applied and a notice must be published:

• if the replacement of an official is not possible as a person meeting the requirements for the replacement could not be found;
• in regards to actions or decisions with which the institution performing a public task ensures the organisation of its work, with the exception of service-related decisions;
• in a city institution if, taking into account the specificities of the local government unit, the application of the procedural restrictions would be unreasonable from the point of view of public interest.

Tallinn Transport Department Statute
Ticketing System Subunit Statute
Development Sector Statute

Traffic Division Statute
Electronic Traffic Management Tools Sector Statute
Surveillance and Parking Sector Statute
Traffic Sector Statute

Public Transport Division Statute
Shipping Service Sector Statute
Infrastructure Sector Statute
Bus Terminal Sector Statute