Starting from 1 June 2023, the Tallinn Transport Administration will be open every Thursday from 08:15 to 17:00.
More information https://www.tallinn.ee/en/services/parking-pass-person-special-needs​​​​​​​ 

General phone number: +372 640 4141
Email: [email protected]

If you are parking in a visitor’s spot at the service bureau, please notify the service bureau administrator.

The service bureau provides the following city services

Different offices have varying opening hours.

You can find more information below the list of services or by calling +372 640 4141.

At a service bureau, you can receive free legal assistance from lawyers from the Information Centre for Apartment Associations and the Estonian Union of Cooperative Housing Associations.

Tallinn residents can receive free legal help from the Student Legal Office

Vital Statistics Department   – registering a place of residence +372 640 4457 – forming a national ID number   +372 640 4457     Transport Administration (open on THURSDAYS)   – parking fee discount for residents near paid car parks +372 640 4456 – parking card for vehicles of disabled individuals +372 640 4456 – parking fee tax discount for electric vehicles    +372 640 4456     Strategy Centre   – consumer protection +372 640 4232 – debt counselling +372 640 4232     Urban Planning Department   – construction projects +372 640 4254 – notice of commencement for construction +372 640 4459 – use permit applications +372 640 4459 – receiving and issuing applications for project conditions +372 640 4459 – receiving and issuing applications for detailed planning terms of reference +372 640 4459 – displaying plans publicly +372 640 4459     Tallinn Property Department (open MON and THU)   – subsidies for apartment associations +372 640 4296 +372 640 4522 – extending or changing municipal housing rental agreements +372 640 4476     Municipal Police Department   – urban maintenance and public order   +372 640 4474     Ridango AS   – sale of travel tickets and solving problems

You can receive free information at a service bureau about:

• the job functions of City Administration management, positions and departments, as well as information on opening hours, locations and phone numbers;
• the services and procedures offered by different city departments, along with the required documents and officials;
• treatment of forms and applications.

Issued documents include:

• permits, notices, confirmations, bills and other documents;
• copies of Tallinn City Administration and City Council legislation;
• information pamphlets and other printed documents;   
• standardised base forms and applications

See more

• Call recording procedures on the city’s general phone line 
• Tallinn City Office