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Refugee centre in Tallinn

Refugee centre in Tallinn

Niine 2, Tallinn (Google map)
Public transport:  tram No. 1 and 2, as well as tram No. 5  (Põhja puiestee stop), bus no. 3 (stops Linnahall or Kalamaja).
NB! From 06.05. 2024 Tram services on lines 2 and 5 will remain inactive. Tram number 1 will start its service again from 06.05.2024, but will run on the modified route Kopli-Linnahall.
We recommend to use Balti jaam as a transfer point, from where you can walk to Migration Centre or travel one stop on tram No. 1 (stop “Põhja puiestee”). Pay attention to the temporary signs for pedestrians.
For more information and route selection recommendations, please click on the link:

Opening hours: 
Mon 9:00–18:00
Tue & Thu 9:00–17:00
Fri 9:00–16:00 
Wed, Sat, Sun  – closed 

ONLINE consultations, fresh information, on our official Facebook page

Advice by phone: 1247 (State helpline 24 h)

Practical information: frequently asked questions

Further information for war refugees from Ukraine in Estonia:

Niine 2 Refugee Centre Tallinnmap


Here's how we support people fleeing the war in Ukraine:

  • we assess and, if necessary, cover the refugee's primary assistance needs and advise on social assistance issues
  • issue a free Tallinn public transport Smartcard (so-called green card)
  • The Estonian Human Rights Center provides free legal assistance in matters related to international protection. Counseling is held on Thursdays. Prior registration by phone +372 5385 9033 is required.
  • Psychological counseling service. To register for the service, please call 54200016 (Liilia Komisarova) and online consultations - 5444 0784 (Irina Loginova)
  • Estonian Refugee Council conducts group counseling to support adaptation
  • Mother and child shelters and women's support centers - address of all centers in Estonia
  • Consultations with the non-governmental organization "Estonian Network of PLHIV" (People living with HIV) - on Mondays from 10:00 to 12:00, on Tuesdays from 14:00 to 16:00 and on Fridays from 13:00 to 15:00
    Consultant  Nadia Rubinska: +372 55680942,  +372 5625 2105 [email protected] 
    Services: Consulting on obtaining medications, informational support for obtaining medical services, in solving administrative issues, finding the necessary humanitarian assistance, psycho-emotional support, HIV testing.
  • We have created a playroom for children.
  • The center has an internet point and free Wi-Fi.


Important phone numbers

(services in Estonian, Russian and English)

  • Emergency number 112 (police, ambulance, rescue)

  • General crisis information helpline 1247
  • Family Doctor's Advice Line 1220 (+372 634 6630 when calling from abroad).
  • Emotional support helpline 116 006 (+372 6147 393 when calling from abroad).
  • Migration advice (staying, working and living in Estonia) [email protected] or 612 3500 Mon-Fri from 9 AM to 3 PM.
  • Ukrainian Cultural Centre, phone 5650 2572, [email protected]

Practical information: frequently asked questions

Further information for war refugees from Ukraine in Estonia:

Last modified 13.05.2024