In order to reduce contact during the COVID pandemic, we recommend submitting your application using our online system (taotlen.tallinn.ee) and applying for a subsidy for multiple months at once.
People who do not know how to use our online system should first ask for help from their relatives. If this is not possible, please call the social welfare office in the district of your current registered residence to make an appointment. Registering in advance helps to avoid unnecessary contact and protect everyone’s health.
What documents do you need to apply?
1. Expense documents that partial reimbursement is requested for and that show the following energy consumption:
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- for electricity, the amount of energy consumed in kilowatt- or megawatt-hours and the total electricity expenses (in EUR). In addition, if the invoice is from an apartment association, it must be clear which costs (e.g. heating, water heating) are electricity-based;
- for gas, the amount of gas consumed in kilowatt- or megawatt-hours or cubic meters and the total gas expenses (in EUR). In addition, if the invoice is from an apartment association, it must be clear which expenses (e.g. heating, water heating) are gas-based;
- for district heating, if the applicant lives in a district heating area with a maximum price set by the Competition Authority, the total district heating expenses (in EUR) and the name and network area of the district heating company (e.g. Adven Eesti AS, Põhja-Tallinn network area). In addition, if the invoice is from an apartment association, it must be clear which expenses (e.g. heating, water heating) are based on district heating;
- for district heating, if the applicant does not live in a district heating area with a maximum price set by the Competition Authority, the application must show the total district heating expenses (in EUR) and the monthly average or end-of-month unit price (per kWh or MWh) for the relevant month and January 2021. In addition, it must be clear which expenses (e.g. heating, water heating) are based on district heating.
PS! If you get invoices directly from your apartment association you do not need to change them, the apartment association must issue an invoice or an annex to the invoice with the necessary information (the invoice or the annex may be put together in a way that makes it valid for the entire period).
2. if the household lives in a place other than the residence presented in population register or if they do not own their residence (meaning that it cannot be verified using the Land Register), the application must include a document of housing tenure status (lease contract, right of use, etc.);
3. if the applicant receives state benefits or is undergoing an enforcement proceeding, they must include related documents (bank statement or, if it does not prove benefit receival, a hand-written and signed record about benefit payment etc).
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